Introduction
Checkmate (Pty) Ltd (“Checkmate”, “we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services at www.checkmate.co.za.
By registering or using our services, you confirm that you have read and understood this Privacy Policy.
Who We Are
Checkmate (Pty) Ltd is a South African company providing workforce management and productivity software solutions to businesses. We are the Responsible Party as defined under POPIA for the personal information we collect through our platform.
What Personal Information We Collect
We may collect the following personal information from you:
- Full name and surname
- Email address or cellphone number
- Company name
- IP address and login activity
- Usage data related to your activity on our platform
We do not collect sensitive personal information such as identity numbers, financial account details, or biometric data through registration.
Why We Collect Your Information
We collect your personal information for the following lawful purposes under POPIA:
- To create and manage your account
- To provide, maintain, and improve our services
- To send you important notices about your account or our services
- To send you newsletters and promotional offers, where you have opted in
- To comply with legal obligations
- To detect and prevent fraud or misuse of our platform
How We Use Your Information
Your personal information is used only for the purposes for which it was collected. We will not process your information in a way that is incompatible with those purposes. Where we send you marketing communications, you may opt out at any time by contacting us or by unchecking the newsletter preference in your account settings.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our platform, subject to confidentiality obligations
- Where required by law, court order, or a regulatory authority
- To protect the rights, property, or safety of Checkmate, our users, or the public
Data Retention
We retain your personal information for as long as your account is active or as long as necessary to provide our services. If you request deletion of your account, we will delete or anonymise your personal information unless we are legally required to retain it.
Your Rights Under POPIA
As a data subject under POPIA, you have the following rights:
- Right of access – you may request a copy of the personal information we hold about you
- Right to correction – you may request that we correct inaccurate or incomplete information
- Right to deletion – you may request that we delete your personal information, subject to legal retention requirements
- Right to object – you may object to the processing of your personal information for direct marketing purposes at any time
- Right to complain – you have the right to lodge a complaint with the Information Regulator of South Africa at inforeg@justice.gov.za
To exercise any of these rights, please contact our Information Officer at info@checkmate.co.za.
Cookies
Our website uses cookies to maintain your login session and to improve your experience. Cookies are small text files stored on your device. You may disable cookies in your browser settings, but doing so may affect the functionality of our platform.
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact / Information Officer
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact our Information Officer:
Checkmate (Pty) Ltd
Email: info@checkmate.co.za
Website: www.checkmate.co.za